Senior Product Manager - Money Movement

Empower is focused on transforming financial lives by providing a flexible work environment and fostering internal mobility. The Senior Product Manager on the Personal Wealth team is responsible for owning the money movement platform, ensuring seamless and compliant transactions while enhancing customer trust and operational efficiency.

Responsibilities:

• Own the end-to-end money movement platform, including external funding (IAV, ACATS, mobile check, rollovers) and internal transfers
• Define and evolve the platform strategy for how money moves into and within Empower
• Drive improvements in speed, success rates, cost, and reliability of all transfer methods
• Partner with engineering to design scalable, reusable services and APIs for money movement
• Work closely with operations and compliance to ensure regulatory alignment and operational excellence
• Identify and resolve failure points across the transfer lifecycle (drop-offs, rejects, delays)
• Translate complex financial workflows into simple, intuitive user experiences
• Coordinate with external vendors and partners (aggregation, verification, custodians)
• Build a measurement framework across funding funnels, including time-to-fund, completion rates, and error rates
• Prioritize platform investments vs. experience improvements with clear tradeoffs
• Lead cross-functional execution across product, design, engineering, legal, and operations

Requirements:

• Bachelor's degree or equivalent experience
• 7+ years of experience leading major (digital) direct-to-consumer products and working collaboratively with engineering, design, and research teams
• Exceptional prioritization and stakeholder management skills, particularly working with compliance/legal partners in a highly regulated industry
• Excellent communication skills, storytelling, and organizational skills that instills confidence in senior leaders, cross-functional partners, and peers
• Relentless follow through and commitment to do the right through and do what you say
• Detail and design oriented; the details really matter to you
• Passionate about tackling complicated and impactful customer and business problems
• Critical, analytical thinker and comfortable analyzing data and pulling out key insights
• Proven track record of navigating through the full product life cycle, integrating customer feedback in requirements, driving prioritization, and pre/post-launch execute
• Experience in the fintech industry with demonstratable knowledge of industry best practices
• MBA is a plus
• Product management experience owning platforms or infrastructure-heavy domains
• Experience with payments, fintech, banking, or brokerage systems (strongly preferred)
• Deep understanding of money movement mechanics (ACH, ACATS, rollovers, verification)
• Ability to work closely with engineers on technical system design and tradeoffs
• Strong operational mindset with focus on accuracy, reliability, and compliance
• Experience improving conversion and throughput in complex workflows
• Comfort working across external partners and vendors
• Strong prioritization skills across competing platform and experience needs