Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The Technical Project Manager will coordinate across multiple teams to leverage AI for workflow automation, track dependencies, and manage program financial governance.
Responsibilities:
- Coordinate across multiple teams: ECS, business partners, AI CoE, engineering, product, finance, and dependent tech teams
- Leverage AI to automate workflows and drive continuous improvement & innovation
- Track cross‑team dependencies, milestones, risks, and issues
- Own and maintain the IRAAD (Issues, Risks, Actions, Assumptions, Decisions) tracker
- Produce clear status reports for leadership (delivery, risks, dependencies, funding)
- Own program financial governance:
- Track budgets, burn, forecasts, and funding alignment
- Ensure PRJs are correctly set up
- Ensure right people are charging to the right PRJs (internal + dependent teams)
- Monitor and follow up on timesheet compliance
- Coordinate with business teams and AI CoE on project scope, priorities, and funding
- Partner closely with AI tech and product teams on delivery and planning
- Help build and mature the Cortex tool:
- Bring visibility and transparency to tech and business leadership
- Coordinate with finance, HCP tech, product, and other teams
- Define and integrate financial views and metrics into Cortex
- Support scaling Cortex:
- From ECS → Optum Health tech orgs
- Support integration of Synapse into Cortex:
- Synapse = ECS operational metrics tool
- Help scale Synapse visibility across Optum Health AI
- Coordinate with program managers from other tech organizations to ensure alignment
- Review financials: budget vs actuals, burn rate, forecasts
- Check PRJ setup and timesheets to ensure accurate charging
- Review IRAAD and follow up on risks, issues, and actions
- Sync with engineering, product, AI, and business teams on:
- Delivery progress
- Dependencies
- Risks and blockers
- Update and publish status reports for leadership
- Support Cortex workstreams:
- Align teams
- Clarify requirements (finance related)
- Ensure finance data is represented correctly
- Proactively flag delivery or financial risks and recommend next steps
- Plan ahead for upcoming funding discussions, milestones, and leadership reviews
Requirements:
- Bachelor's degree
- 4+ years of experience in program management, delivery management, operations, or PMO roles supporting technology initiatives
- 4+ years of experience in coordinating cross‑functional teams, including engineering, product, business, finance, and platform/dependent tech teams
- 4+ years of experience in tracking dependencies, milestones, risks, and issues across multiple workstreams
- 4+ years of hands‑on experience owning and maintaining governance artifacts such as: IRAAD, Action logs, Executive status reports
- 4+ years of working knowledge of financial governance for tech programs, including Budget vs actuals tracking, Burn rate monitoring, Forecasting support
- 2+ years of experience producing leadership‑ready status reporting, including delivery progress, risks, dependencies, and funding updates
- 2+ years of experience working with tools like CA PPM, Asana, PoweBI reports or similar
- 2+ years of experience with PRJ / cost center setup and ensuring accurate financial charging
- Experience supporting funding approvals, CBAs, or investment governance
- Experience in enterprise or healthcare technology environments
- PMP, CAPM, or similar project/program management certification
- Strong communication, organization, and stakeholder management skills