Cypress HCM is focused on providing world-class customer service technology for their community of guests and hosts. They are seeking a Senior Full Stack Software Engineer to develop solutions based on the Contentstack CMS, collaborating with various teams to enhance content creation and delivery for their Community Support Platform.
Responsibilities:
- Lead the scoping, technical requirements, architecture, and the implementation of new features and functionality
- Analyze data, build hypotheses, experiment, learn and iterate to improve our content authoring and delivery experience
- Leverage your knowledge as a full stack and content systems expert as you collaborate with cross-functional working groups (frontend/backend/ML engineers, design, product and operation teams) to design and build the next generation content systems which power our support products
- Advocate and participate in efforts to advance our engineering processes and technical foundations
Requirements:
- 5+ years of full stack software engineering experience
- BS, MS or PhD in CS or related field
- 2+ years of proven industry experience in building and maintaining custom content author facing tools, workflows, automations, and CMS integrations
- Proficiency in full stack engineering: JS, Typescript; one or more backend JVM languages (Java/Kotlin/Scala etc)
- Proven expertise in building and maintaining high-performance, scalable and fault-tolerant internal tooling functionality
- Comfortable navigating ambiguity and ownership of problem definitions
- Ability to drive alignment, manage projects, and effectively collaborate with stakeholders
- Industry experience with the Contentstack CMS