Enablement Manager (Sales & Customer Success)

Storable is redefining property management for specialty real estate, and they are seeking an Enablement Manager to enhance the performance of their Sales and Customer Success teams. This role focuses on elevating revenue execution, professionalizing enablement, and aligning strategies across the go-to-market engine to drive measurable impact.

Responsibilities:

• Increase conversion across the funnel (SQL → Demo → Close) through tighter, more consistent execution across GTM teams
• Reduce ramp time by standardizing what “great” looks like and enforcing it
• Improve product adoption and positioning across priority initiatives (AI, BI, core platform)
• Evolve new rep onboarding into a disciplined ramp engine that produces productive reps faster
• Replace ad hoc training with structured, outcome-driven enablement programs
• Operationalize playbooks, talk tracks, and frameworks that the field actually use
• Drive consistency in sales process, messaging, and customer engagement across teams
• Partner with Product and Product Marketing to ensure launches land with clarity and impact
• Collaborate with Demand to ensure consistency in messaging and urgency from top of funnel (TOFU) to bottom of funnel (BOFU)
• Align with RevOps to connect enablement efforts directly to performance metrics
• Work directly with Sales and CS leadership to diagnose gaps and prioritize what matters
• Act as the connective tissue between strategy and field execution, closing the gap between intent and reality
• Use performance data (conversion rates, win rates, churn drivers, adoption metrics) to identify breakdowns
• Implement targeted enablement that directly addresses those gaps
• Measure effectiveness and continuously refine based on outcomes, not activity
• Leverage tools like Gong to analyze customer conversations and scale what works
• Improve discovery, objection handling, and value-based selling across the team
• Reinforce disciplined frameworks (SPIN, MEDDPICC, consultative selling) in day-to-day execution
• Ensure reps can confidently position the full solution, not just individual products
• Drive accountability to a higher standard of execution across Sales and CS
• Help drive the integration of AI into GTM workflows to improve ramp time, retention, and outcomes
• Scale enablement initiatives, training, and measurements through AI platforms and agents
• Optimize messaging and GTM performance through structured experimentation (A/B testing) and continuous analysis of performance data
• Build and leverage feedback loops (Voice of Customer, win/loss insights, market signals, Gong data) to refine positioning and ensure alignment with Product, Sales, and Marketing

Requirements:

• 5–8+ years of experience in Sales, Customer Success, or Enablement within SaaS
• Proven ability to influence behavior and drive change across frontline teams and leadership
• Strong command of sales process, pipeline management, and the full customer lifecycle
• Track record of improving performance through structured enablement initiatives
• Analytical mindset with the ability to diagnose problems and implement solutions
• Clear, direct communicator who can challenge and elevate the field