Senior Engineering Manager

HubSpot is an AI-powered customer platform seeking a Senior Engineering Manager to lead their Data Setup group. This role involves managing a team of engineers to develop foundational services and features for the HubSpot CRM, focusing on backend and frontend systems, and ensuring high availability and extensibility as the company grows.

Responsibilities:

• Manage a team of 35+ engineers and managers across 9 teams spanning backend services and customer-facing frontend experiences
• Guide the group through the demands of operating at platform scale, ensuring foundational services and critical FE applications remain highly available and extensible as HubSpot continues to grow
• Analyze call and meeting transcripts to automatically update CRM
• Use AI to perform web research, enriching record data
• Allow customers chatting with Breeze Assistant to create new properties, objects, and configure sales pipelines
• Develop key upmarket features such as the graphical data model builder, conditional property logic, and custom data translations for international companies
• Fix problems with technology rather than process
• Build reliable systems and challenge the status quo
• Solve complicated technical problems and analyze tradeoffs with empathy for developers
• Demonstrate pragmatic decision-making and problem-solving abilities
• Work autonomously, lead transparently, and prioritize product and people over strict processes
• Build trust, respect, and empathy, delivering radical candor
• Foster a sense of team and mission, building strong relationships across the organization
• Balance customer, business, and technical needs
• Represent HubSpot's mission and culture to candidates and excite team members and candidates about new challenges

Requirements:

• Highly skilled, technical, and experienced in engineering management
• Experience leading a team of 35+ engineers and managers across multiple teams
• Comfortable spanning backend systems and frontend product surfaces
• Ability to balance developer velocity with reliability demands
• Proven ability to solve complicated technical problems and analyze tradeoffs with empathy for developers
• Ability to demonstrate pragmatic decision-making and problem-solving abilities
• Work autonomously, lead transparently, and prioritize product and people over strict processes
• Build trust, respect, and empathy, and use that as a base to deliver radical candor
• Foster a sense of team and mission
• Strong working relationships across the organization
• Balance customer, business, and technical needs
• Understand how we build and why
• Represent our mission and culture to candidates
• Get team members and candidates excited to take on new challenges