Key skills
AnsibleApacheAWSCloudJenkinsLinuxPythonSplunkUnixAmazon Web ServicesCloudWatchOAuthActive DirectorySSOSingle Sign-OnDynatraceAgileCI/CDCommunication
About this role
Role Overview
- Support and maintain InterSystems HealthShare, Cache, and IRIS production environments.
- Provide strategies and solutions for automating operations and improving software delivery methodologies and technology processes.
- Maintain and enhance CI/CD pipelines using tools such as Jenkins and Ansible.
- Perform backup, recovery, patching, and Active Directory Federation Services (ADFS) integration activities.
- Manage certificates and coordinate certificate updates across production and lower-level environments.
- Provide Tier 3 operational support for HealthShare applications and related middleware technologies.
- Install, configure, and maintain InterSystems HealthShare base software, kits, and ad-hoc patches.
- Support OAuth and Single Sign-On (SSO) configuration and integration efforts.
- Monitor system health and performance using tools such as Splunk, Dynatrace, and AWS CloudWatch.
- Collaborate with engineering and operations teams to troubleshoot middleware and integration issues in cloud-based environments.
- Contribute to team objectives and take on additional responsibilities as needed.
Requirements
- Bachelor’s degree in Engineering, Computer Science, Information Technology, or another technical discipline.
- Minimum of 3–5 years of professional experience in Information Technology and/or Federal Government contracting environments.
- Minimum of 2+ years of experience coding, supporting, or operating production systems.
- Strong hands-on experience with InterSystems HealthShare, Cache, and IRIS platforms.
- Experience automating infrastructure, testing, or deployments using Jenkins, Ansible, or similar tools.
- Experience supporting cloud environments within Amazon Web Services (AWS).
- Experience developing and maintaining Continuous Integration / Continuous Delivery (CI/CD) pipelines.
- Experience with Agile methodologies, including SAFe and DevOps practices.
- Experience with Unix/Linux administration, Apache, Python scripting, and middleware configuration.
- Experience configuring and supporting large-scale middleware applications.
- Familiarity with monitoring and alerting tools such as Splunk, Dynatrace, and AWS CloudWatch.
- Strong troubleshooting, analytical, communication, and problem-solving skills.
- Ability to work independently in an alternative-shift production support environment.
Tech Stack
- Ansible
- Apache
- AWS
- Cloud
- Jenkins
- Linux
- Python
- Splunk
- Unix
Benefits
- Medical/Dental/Vision.
- 401k with Employer Match.
- PTO + Federal Holidays.
- Corporate Laptop.
- Training Opportunities.
- Remote Opportunity.