Business Analyst II

Amazon is seeking a Business Analyst II to drive meaningful business impact through analytical excellence and strategic problem-solving. The role involves translating complex challenges into actionable insights, collaborating with stakeholders, and taking ownership of high-visibility projects.

Responsibilities:

• Analyze complex business processes to identify improvement opportunities and deliver both tactical solutions and strategic recommendations
• Collaborate with stakeholders to translate business problems into actionable outputs and design solutions that anticipate organizational changes
• Take full ownership of projects from initial stakeholder requests through final delivery and implementation
• Proactively identify patterns across business domains and propose innovative approaches to recurring challenges
• Monitor key input and output metrics to understand their connection to broader organizational goals
• Determine appropriate solutions for business needs, distinguishing between automation requirements and one-time analytical requests
• Apply diagnostic techniques including root cause analysis, mix/rate calculations, and pareto analysis to generate actionable insights
• Establish quality checks in automated solutions and flag upstream data issues to appropriate providers
• Optimize analytical best practices and improve overall team efficiency
• Mentor developing team members and share knowledge to elevate team capabilities
• Facilitate productive dialogue across multiple organizational levels to manage priorities and identify risks
• Create mechanisms that promote equity and minimize perpetuation of inequity in products and services
• Participate in recruiting activities to build strong analytical teams

Requirements:

• 4-6 years of experience in business analysis, systems analysis, or related analytical roles
• Proven track record of delivering high-quality analytical solutions that drive business decisions
• Experience working with cross-functional teams and managing stakeholder relationships
• Demonstrated ability to lead and direct the work of others
• Experience translating complex business requirements into technical specifications
• Bachelor's degree in Business, Computer Science, Information Systems, or related field
• Advanced SQL proficiency for complex data manipulation and analysis
• Expertise in data visualization tools and best practices
• Strong spreadsheet skills for data analysis and modeling
• Deep understanding of relational database concepts and client-server architectures
• Ability to handle and analyze large datasets efficiently
• Diagnostic analysis techniques including root cause analysis and statistical methods
• Excellent written and verbal communication skills with ability to tailor messaging to different audiences
• Strategic thinking with ability to balance short-term deliverables and long-term planning
• Strong stakeholder management and relationship-building capabilities
• Project management skills with ability to drive initiatives to completion
• Problem-solving abilities with capacity to work independently and know when to engage team support
• Documentation skills to ensure work quality and knowledge transfer
• Ability to challenge status quo and drive continuous improvement