Senior Project Manager

Motorola Solutions is a global company focused on enhancing public safety through technology. The Senior Project Manager will manage the deployment of RapidDeploy products, engaging with customers and stakeholders to ensure project success throughout the entire lifecycle from kick-off to production go-live.

Responsibilities:

• Personally manage implementation projects for customers, primarily large/complex strategic customer engagements
• Provide direct support to client stakeholders (across all organizational levels) to coordinate implementation activities and ensure appropriate communication channels are in place
• Proactively manage project scope and schedule, as well as manage risks/issues and related mitigation strategies throughout project execution
• Develop a deep understanding of RapidDeploy products to support customer deployment, training, and onboarding activities
• Configure RapidDeploy products to the customer’s needs, as needed
• Contribute to customer onboarding, training, acceptance testing, and change management activities, as needed
• Create documentation & presentations for both internal and external consumption
• Coordinate with Product Management to convey product feedback and feature requests and to support the evaluation of potential product features based on customer needs and lessons learned
• Contribute to RFP responses, SOW creation, and other sales activities, as needed
• Contribute to the vision and mission of RapidDeploy by helping where you can

Requirements:

• 7+ years in Project and/or Program Management
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
• Experience managing Enterprise SaaS deployments preferred
• Experience serving the Public Safety industry, including managing software deployment projects for PSAPs preferred
• Knowledge of the Public Safety industry, including applicable technologies, market landscape, industry players, etc preferred
• Background in configuring and deploying public safety software preferred