Business Analyst & Reltio MDM SME

Matrix is a global technology services and consulting company seeking a highly experienced Business Analyst and Master Data Management (MDM) Subject Matter Expert with expertise in the Reltio platform. The role involves acting as a liaison between business stakeholders and technical teams to translate data challenges into scalable solutions while managing data governance and quality.

Responsibilities:

• Lead discovery sessions with stakeholders to gather, analyze, and validate MDM and data quality requirements
• Translate business needs into functional specifications, user stories, data mappings, and process flows
• Perform gap analysis to identify risks, dependencies, and improvement opportunities
• Develop and maintain BRDs, functional documentation, and traceability matrices
• Facilitate workshops to define data governance frameworks, ownership, and master data standards
• Act as SME for the Reltio Connected Data Platform
• Support design and implementation of data models (entities, attributes, relationships, match/merge logic)
• Configure and optimize survivorship rules, trust frameworks, and data quality models
• Collaborate with integration teams on data ingestion, APIs, and system connectivity
• Provide best practices on multi-domain MDM (customer, product, reference data, etc.)
• Support UAT cycles including test design, execution, and defect resolution
• Define and support data governance policies, stewardship models, and KPIs
• Document data lineage, dictionaries, and golden record frameworks
• Identify data quality issues and recommend remediation strategies
• Enable implementation of data stewardship workflows within Reltio
• Build strong relationships with business and technical stakeholders
• Provide status reporting, including executive-level updates
• Support Agile delivery processes (backlog grooming, sprint planning, tracking)
• Guide internal teams and clients on MDM concepts and Reltio capabilities
• Contribute to internal best practices, frameworks, and reusable assets

Requirements:

• 5+ years of experience in business analysis, MDM, or data management
• Proven hands-on experience with Reltio (data modeling, match/merge, survivorship rules)
• Strong understanding of MDM concepts (golden record, entity resolution, data stewardship)
• Experience translating complex business requirements into technical solutions
• Experience working in Agile environments
• Excellent communication skills with ability to engage senior stakeholders
• Reltio certification or equivalent experience
• Experience in multi-domain MDM implementations
• Familiarity with integration tools (MuleSoft, Boomi, Informatica)
• Exposure to cloud platforms (AWS, Azure, Databricks)
• Background in financial services, healthcare, or other regulated industries
• Consulting or client-facing delivery experience