Maven Clinic is the world's largest virtual clinic for women and families, dedicated to making healthcare work for all. They are seeking a Senior Product Designer to take joint ownership of the member-facing experience and drive AI-native design, focusing on strategic decision-making and mentoring others in the process.
Responsibilities:
- Own end-to-end member experiences across complex, cross-functional initiatives, from early concept through delivery, making strategic decisions about scope, sequencing, and tradeoffs
- Define how AI should behave in high-stakes women’s and family health contexts: how it communicates uncertainty, when it defers to human care, and how it builds trust with members navigating emotionally charged decisions
- Build functional, high-fidelity prototypes using AI-assisted coding tools (Cursor, Claude Code, or similar), and push others to move beyond static mockups
- Develop scalable AI-powered patterns, confidence indicators, human-AI handoffs, progressive disclosure, that become the standard across Maven's design system
- Partner with Engineering, Product, Clinical, and Data at a strategic level: shaping model outputs into intuitive interfaces, influencing how problems are framed, and driving alignment across teams
- Mentor designers and non-design partners, fostering independence and raising the collective bar for solving complex problems
- Identify and resolve cross-functional tensions, bridging gaps between design, clinical, and product perspectives
Requirements:
- AI fluency: You use AI tools daily (Claude, Figma AI, Cursor, or similar) with strong prompting and synthesis skills. You're also helping others develop that muscle
- Vibe coding: You can turn ideas into working prototypes using AI-assisted coding tools, and you're comfortable pushing the boundaries of what that looks like in a healthcare context
- Technical depth: You've shipped code to production and can have an informed conversation about backend architecture, model behavior, and system constraints
- Strategic craft: A portfolio that shows not just design quality but also evidence of strategic ownership: defining success metrics, navigating ambiguity, and influencing direction
- Cross-functional leadership: You've driven complex projects across multiple teams and know how to create momentum without direct authority
- Mobile and web: Experience designing for mobile applications and responsive web
- Systems thinking: Ability to think beyond a flow and communicate a holistic system that can scale for any program
- Appetite for complexity: Energized by ambiguity and solving complex problems, and comfortable making calls when the path isn't clear
- Deeply empathetic toward members navigating family building journeys like fertility and pregnancy, spaces that can be emotionally intense, medically complex, and often uncertain
- AI-native: you think in terms of what AI makes newly possible, and you bring others along in that thinking
- Invested in the people around you. You want the team to be better because you're on it, and to make the team better by mentoring
- Experience in healthcare, health tech, or regulated domains
- Background working with ML and AI teams on model-driven products
- Experience contributing to or building a consumer-grade design system, including Figma variables and advanced component architecture