Codekeeper is a dynamic company focused on revolutionizing software escrow for the cloud era. The Sales Development Representative will drive inbound and outbound sales growth by identifying and engaging new business opportunities, while delivering exceptional customer experiences throughout the sales journey.
Responsibilities:
- Advising customers on potential solutions, providing ongoing support, and building strong relationships through excellent customer service
- Preparing outbound outreach campaigns and email sequences, while responding promptly and professionally to customer enquiries
- Identifying, prospecting, and contacting new leads through both inbound and outbound channels, following up via email, phone, and other outreach methods
- A/B testing different approaches to optimize results and improve conversion rates
- Conducting online platform demos to showcase our products' benefits and features
- Creating and negotiating offers to close deals with potential customers
- Upselling to active customers by identifying additional value and benefits
Requirements:
- 1–2 years of experience in a sales role, with a proven track record of meeting and exceeding targets
- Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers
- Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions
- Comfortable using a variety of technology platforms and tools
- Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines
- Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure
- Enjoy giving online demos
- Experience working with diverse companies and industries
- You're ready to tackle challenges and have a passion for getting things done
- Comfortable working US hours