Qualified Health is redefining what's possible with Generative AI in healthcare. They are seeking a Forward Deployed Engineer to work directly with health system clients, focusing on designing, configuring, and validating AI clinical workflows within Epic systems.
Responsibilities:
- Serve as the primary on-site (or virtually embedded) technical resource for 1–2 health system clients, building trusted relationships with their Epic analysts, interface teams, and clinical informatics staff
- Lead Epic workflow discovery sessions: map current state clinical workflows, identify where AI outputs need to surface (In Basket, CDS card, AVS note, workflow step, report), and document the integration approach
- Design the end-to-end integration spec for each use case—covering Epic Bridges interface configuration, FHIR R4 endpoints, CDS Hooks trigger logic, SMART on FHIR app placement, or SendMessage / MDM T02 delivery paths
- Coordinate with client Epic teams to drive interface build on the client side; serve as the authoritative technical voice on what needs to happen and why
- Own end-to-end testing and validation: from QH platform output through Epic interface to the point of care, catching issues before they reach the clinician
- Translate field learnings—edge cases, clinical feedback, configuration gaps—into structured platform requirements for QH’s data engineering and product teams
- Support change management at client sites: help clinical champions understand and adopt new AI-enabled workflows
Requirements:
- 5+ years of experience in one or more of the following: Epic implementation consulting, health system clinical applications, healthcare IT integration, or SMART on FHIR app development
- Direct, hands-on experience with at least one Epic module (Bridges, Ambulatory, ClinDoc, MyChart, Orders, BPAs) in a build, configuration, or implementation role
- Demonstrated ability to do solution design in front of clients—you can walk a health system IT team through an interface architecture and make it make sense to both technical analysts and clinical stakeholders
- Comfortable with HL7 v2 and FHIR R4 concepts; you don't need to be a developer but you need to understand message structures, data flows, and integration patterns
- Strong written and verbal communication; you can write a clear interface spec, facilitate a requirements session, and explain a technical dependency to a CMO without losing the room
- Epic certification in Bridges, Ambulatory, ClinDoc, MyChart, or Orders
- Experience going live on at least one Epic implementation at an Epic partner shop or health system
- Familiarity with Epic Project Workplan structure, build environments, and go-live cutover processes
- Experience with Epic CDS Hooks configuration or SMART on FHIR app registration in a production Epic environment
- Experience in a health system clinical applications, informatics, or IT analyst role
- Direct exposure to clinical workflow design in Epic from the provider side—you understand how physicians and nurses work in the EHR
- Familiarity with the political and operational dynamics of health system IT governance (steering committees, clinical champions, change control)
- Has deployed or evaluated a SMART on FHIR app or worked with a third-party vendor on an Epic integration