
JOB DESCRIPTION:
?The Fraud Analyst will act as a key partner to the credit card business getting portfoliolevel fraud insights and helpong business shape medium to longterm fraud strategies that balance loss mitigation customer experience and growth objectives The role will focus less on individual case handling and more on trend analysis strategy design and crossfunctional alignment with business risk and technology teams
Strategic Job Duties
Own endtoend analysis of fraud trends across the issuer credit card portfolio and translate insights into clear strategic recommendations for the business
Define and refine the overall fraud strategy and roadmap short medium and longterm aligned with business goals risk appetite and customer experience expectations
Evaluate the effectiveness of existing fraud policies rules models and controls at a portfolio level and propose strategic optimizations eg targeting specific segments channels or products
Lead strategic initiatives to reduce fraud losses false positives and customer friction including championing pilots AB tests and multiphase strategy rollouts
Partner closely with product marketing digital and operations teams to embed fraud considerations into new product launches feature design and channel strategies
Monitor the external fraud landscape industry trends schemes regulatory changes network rules and proactively incorporate these insights into issuer fraud strategies and playbooks
Preferred Strategic Issuer Experience
Demonstrated experience shaping fraud strategy in a credit card issuing environment with direct exposure to portfolio management and risk appetite discussions
Strong ability to connect data and analytics to business strategy articulating tradeoffs between fraud loss customer experience and revenue
Experience presenting to senior stakeholders and influencing decisions through clear structured analysis and recommendations?