Sales Solution Engineer- Cross Industry

Hyland is a pioneer of the Content Innovation Cloud™, delivering enterprise intelligence solutions to organizations. They are seeking a dynamic and technically savvy Sales Solution Engineer to provide technical expertise throughout the pre-sales process, partnering with customers to craft innovative solution strategies and demonstrate the power of Hyland's platform.

Responsibilities:

• Act as the technical lead for multiple, complex customer engagements, applying deep expertise in Hyland's solutions and/or relevant verticals to consult with customers, identify technical needs, establish requirements, and formulate winning solution strategies
• Create and present compelling demonstrations of proposed solution strategies to key customer stakeholders to drive validation, buy-in, and confidence in Hyland's platform
• Operate as a recognized expert in ECM, vertical markets, and the technical intricacies of solutions; serve as a liaison to other departments and contribute as an innovative thought leader to the overall growth and quality of the team
• Provide technical responses for RFPs and develop internal documentation standards to ensure consistency and adherence to process
• Coordinate seamlessly with global services to transition key customer information, remaining actively involved to ensure a smooth handoff and continued customer success
• Mentor, coach, train, and provide feedback to team members; partner with development to advocate for solution enhancements and present at trade shows, conferences, and events

Requirements:

• Bachelor's degree or an equivalent combination of education and experience
• Demonstrated experience as a Sales Solution Engineer with expertise in technical sales and a relevant industry or technology
• Significant experience with Enterprise Content Management (ECM) and software implementation methodologies
• Strong understanding of modern development frameworks and integration standards, including Java/J2EE, .NET, JavaScript, and REST/SOAP/ESB
• Up to 60% travel time required
• Driven to learn and stay current professionally, including keeping up to speed on AI-centric models and emerging technologies
• Demonstrated ability to develop and deliver engaging, informative, and compelling presentations to a variety of audiences
• Excellent collaboration and communication skills — able to speak and write with ease, clarity, and impact, using a style appropriate to the subject and audience
• Creative problem-solver with the ability to leverage Hyland's software toolsets to develop innovative solutions for customers
• Self-directed with the ability to manage projects to completion in a fast-paced, deadline-driven environment
• 3+ years hands on experience selling technical related services