OnTrac is a leading provider of same-day and next-day delivery services in the U.S., and they are seeking a Senior Product Manager to lead strategy and execution for key product initiatives. This role involves owning product vision and strategy, partnering with various teams to deliver user-centered solutions that enhance customer experience and drive business growth.
Responsibilities:
- Partner closely with engineering, design, analytics, and business stakeholders to deliver high-quality, data-informed solutions that advance OnTrac’s goals
- Define, articulate, and continuously evolve product vision and strategy aligned with OnTrac’s business objectives and growth priorities
- Develop and maintain a clear, outcome-driven product roadmap informed by market research, competitive analysis, customer feedback, and operational insights
- Communicate strategy and roadmap effectively to stakeholders at all levels of the organization
- Build and sustain a deep understanding of customer and internal user personas across the logistics and delivery lifecycle, and translate those needs into actionable product requirements, strategic initiatives, and roadmap priorities
- Advocate for a strong user-centered mindset across the product development process
- Champion agile methodologies by ensuring a well-groomed, prioritized, and outcome-focused product backlog
- Partner with engineering and design teams to refine user stories, acceptance criteria, and delivery plans, and lead sprint planning, backlog refinement, and product demonstrations to ensure transparency, alignment, and momentum
Requirements:
- Bachelor's degree or equivalent experience
- 8+ years of relevant product management experience
- Extensive understanding of product management and ownership of complex, cross-functional products
- Proven ability to define and implement product strategy aligned with business goals
- Ability to define KPIs and leverage insights to drive measurable outcomes