WordPress WebMaster

Required Skills: (3-5 years experience)

• WordPress CMS Expertise

Experience building, managing, and migrating WordPress-based websites, including migration best practices such as:

• SEO preservation (e.g., redirects)
• Content integrity and validation
• Accessibility considerations during migration
• Functional Requirements & Solution Mapping

Ability to assess site functionality requirements (e.g., forms, workflows, search, events, integrations) and recommend appropriate solutions using comparable plugins or native features available within the Sites@GT platform, including identifying alternatives when custom or unsupported plugins are in use.

• Customer Engagement & Communication

Strong ability to work directly with customers to:

• Gather and clarify requirements
• Recommend appropriate solutions using the Sites@GT platform
• Clearly explain technical concepts to non-technical audiences
• Web Accessibility Best Practices

Working knowledge of WCAG guidelines and accessible web design standards, with the ability to identify and address accessibility issues during migrations

• DNS & Domain Configuration Fundamentals

Understanding of basic DNS concepts and domain configuration, including setting up and validating site URLs (e.g., custom domains, subdomains) and coordinating DNS updates required for migrating sites to Sites@GT.

• Prioritization & Planning

Ability to prioritize and sequence website migrations based on factors such as:

• Site visibility and audience reach
• Technical complexity
• Institutional impact (high-profile vs. low-profile sites)

Preferred Skills

• Git / Version Control

Familiarity with Git or similar version control systems for managing web code and supporting deployment workflows

Key Duties & Responsibilities

• Intake & Tracking

Design, maintain, and manage an intake process (e.g., online form and tracking mechanism) to capture and monitor customer requests for migrating sites from Plesk to Sites@GT

• Customer Engagement & Migration Planning

Collaborate with GT web customers to:

• Assess readiness for migration
• Prioritize migration requests
• Plan and execute site transitions in alignment with project timelines and standards
• Vendor & Team Collaboration

Serve as a liaison between the CampusPress vendor, OIT Web Hosting team, and end users to coordinate migration activities, troubleshoot issues, and ensure successful outcomes

• Documentation & Reporting

Document migration processes, customer communications, and site status to ensure transparency, continuity, and knowledge sharing across the team