Forward Deployed Engineer

Collate is an AI document generation platform for life sciences, automating paperwork to expedite patient access to innovations. They are seeking a Forward Deployed Engineer to lead AI system deployments within life sciences organizations, deeply understand customer needs, and design solutions that integrate with existing infrastructures.

Responsibilities:

• Lead end-to-end deployments of Collate’s AI systems inside life sciences organizations — owning scoping, build, and production rollout from first conversation to measurable workflow impact
• Go deep before you write a line of code. Embed with customer teams — medical writers, regulatory affairs, clinical ops — to understand what’s structurally broken, where the highest concentration of unsolved value lives, and what’s actually buildable
• Design and ship production AI systems — document generation agents, agentic workflows, data pipelines — that integrate with customers’ existing infrastructure and regulatory environments
• Define and run eval loops that measure system quality against workflow-specific benchmarks — acceptance criteria, output accuracy, reviewer expectations — and use that signal to improve deployed systems over time
• Turn early wins into repeatable patterns. The best of what you build ships to every Collate customer. What you discover in the field directly shapes what gets built next — you’re a core feedback loop between customers and the product team
• Communicate across every altitude. Translate technical tradeoffs into decisions and operating procedures for scientific, regulatory, and executive audiences — and bring that clarity back to Collate’s engineering and product teams