Project Manager - United States, Remote

Ellucian is a company that powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries. They are seeking an experienced Project Manager to lead implementations of integrated administrative solutions for colleges and universities, managing projects through all phases and ensuring project success.

Responsibilities:

• Manage projects through all phases of the project, from initiation/planning through execution, delivery, and project closeout
• Build and maintain productive relationships with team members, client stakeholders, and peers
• Apply project management disciplines such as scheduling, risk mitigation, resource coordination, and scope management
• Clearly communicate project plans, roles, milestones, and deliverables to internal and external stakeholders
• Utilize standard project management practices and tools to monitor and deliver high-quality solutions
• Identify risks and help mitigate project challenges while tracking dependencies and progress
• Facilitate regular project status meetings and updates to ensure alignment and transparency
• Collaborate with internal teams and client resources to support delivery of integrated solutions
• Serve as a primary point of contact for day-to-day project communications
• Provide regular updates to management on project progress, risks, and issues
• Support project-related discussions around scope, timing, and cost with appropriate stakeholders
• Promote positive client relationships and foster a collaborative project environment
• Escalate and assist in resolving project risks and issues as they arise
• Offer feedback and support to team members to improve performance and outcomes
• Contribute to team cohesion by promoting communication and cooperation across the project

Requirements:

• 3 years of hands-on experience managing customer-facing projects
• Working knowledge of project planning, execution, and resource tracking
• Familiarity with operational elements that influence project performance, such as maintaining up-to-date project plans, supporting customer satisfaction, and assisting with accurate billing and reporting documentation
• Ability to manage priorities in a matrixed environment
• Willingness to collaborate with customer-facing teams to support solution development
• Interest in identifying opportunities for improvement based on knowledge of higher education business processes and technology
• Ability to work independently while seeking guidance from more senior leaders or mentors when needed
• Experience with CRM or ERP SaaS implementations
• Project Management certification (e.g., PMP, CSM) and/or cloud-related certifications
• Higher education experience