Key skills
Business AnalysisRequirements GatheringProcess DocumentationProject PlanningProject EstimationProject Status ReportingProblem ResolutionStakeholder CollaborationProduct Roadmap DevelopmentQuality Assurance CoordinationData AnalysisMarket ResearchCompetitive AnalysisCase ManagementAnonymous Tip LineGoProduct ManagementSales
About this role
Navigate360 is focused on developing solutions for Student Behavior and Culture, and they are seeking a Product Business Analyst to support their Product Management Team. The BA will be responsible for developing a product roadmap, prioritizing activities based on customer needs, and collaborating with internal and external teams to drive product solutions and track key metrics throughout the product lifecycle.
Responsibilities:
- Develop and maintain a strategic product roadmap that aligns with business objectives and customer needs
- Prioritize product enhancements and feature requests based on technical feasibility, customer feedback, and business impact
- Cultivate, implement and maintain user requirements in coordination with engineering resources and participate in quality assurance activities to ensure software functionality is market ready and meets the needs of customers
- Collaborate closely with internal stakeholders, including Product Managers, Developers, and Quality Assurance teams, to drive product development initiatives from conception to release
- Gather and analyze data on customer needs, market trends, and business goals to inform product decisions and strategies
- Track key product metrics and performance indicators throughout the product lifecycle, providing insights and recommendations for optimization
- Conduct market research and competitive analysis to identify emerging trends, opportunities, and threats in the industry
- Serve as a subject matter expert on the Case Management and Anonymous Tip Line products, providing guidance and support to cross-functional teams
- Communicate effectively with stakeholders at all levels of the organization, presenting findings, progress updates, and recommendations in a clear and concise manner
- Continuously monitor customer feedback channels, such as surveys, reviews, and support tickets, to identify areas for improvement and innovation
- Collaborate with Sales and Marketing teams to develop product messaging, positioning, and go-to-market strategies
Requirements:
- Develop and maintain a strategic product roadmap that aligns with business objectives and customer needs
- Prioritize product enhancements and feature requests based on technical feasibility, customer feedback, and business impact
- Cultivate, implement and maintain user requirements in coordination with engineering resources and participate in quality assurance activities to ensure software functionality is market ready and meets the needs of customers
- Collaborate closely with internal stakeholders, including Product Managers, Developers, and Quality Assurance teams, to drive product development initiatives from conception to release
- Gather and analyze data on customer needs, market trends, and business goals to inform product decisions and strategies
- Track key product metrics and performance indicators throughout the product lifecycle, providing insights and recommendations for optimization
- Conduct market research and competitive analysis to identify emerging trends, opportunities, and threats in the industry
- Serve as a subject matter expert on the Case Management and Anonymous Tip Line products, providing guidance and support to cross-functional teams
- Communicate effectively with stakeholders at all levels of the organization, presenting findings, progress updates, and recommendations in a clear and concise manner
- Continuously monitor customer feedback channels, such as surveys, reviews, and support tickets, to identify areas for improvement and innovation
- Collaborate with Sales and Marketing teams to develop product messaging, positioning, and go-to-market strategies