Travel Customer Service Representative

Po Enterprises is seeking a Travel Customer Service Representative to support clients remotely throughout their travel planning journey. This role focuses on delivering a positive client experience by assisting with inquiries, managing reservations, and ensuring smooth coordination.

Responsibilities:

• Respond to client inquiries via email, messaging, or phone
• Assist with bookings and reservation updates
• Provide support with itineraries and travel documentation
• Help resolve travel-related concerns
• Maintain accurate client records

Requirements:

• Excellent customer service and problem-solving skills
• Strong attention to detail
• Ability to manage multiple client requests
• Reliable internet access and a dedicated workspace
• Previous customer service experience is a plus