Senior Business System Analyst - Clinical Operations

NAMSA is a pioneering organization in the medical device industry, focusing on safety and regulatory compliance. They are seeking a Senior Business System Analyst to lead business analysis, system development, and process improvements while providing technical support and managing complex implementation projects.

Responsibilities:

• Leads Business analysis, design, configuration, coordination, implementation and support
• Leads specific system development and deployment activities that include the following: functional requirements definition, conceptual design, logical design, detailed technical design, system configuration, conversion and integration requirements, unit testing, systems test, acceptance test, go-live, and production turn over
• Leads process improvements including, formulation and definition of technical scope and objectives of project, analysis of current business practices, processes, and systems, define detailed project tasks, and participating on a matrix team to execute projects
• Contributes in enterprise-wide change management processes for requested system revisions
• Provides escalated technical support for enterprise client areas on existing business systems
• Tracks and addresses bugs identified in testing and production
• Facilitates various Agile processes such as Iteration / Release Planning, Backlog Refinement, Retrospective, Sprint Review, Daily Stand-up
• Conceptualizes new processes and systems that add value to NAMSA business units
• Provides user stories to multi-disciplinary teams and define the business-driven acceptance criteria
• Proactively engages technical Associates to schedule and execute required tasks
• Cultivates and maintains successful relationships between Information Technology team and Associates from various NAMSA organizations globally
• Documents system for turnover and training of NAMSA Associates, Information Technology peers, and Service Desk
• Effectively designs system architectures for technical solutions
• Creates and manages the implementation of technical solutions
• Responsible for ensuring that IT controls are implemented and maintained
• Responsible for ensuring that operational documentation is created and maintained
• Manages complex implementation projects and enterprise wide network and system projects
• Provide subject matter proficiency in specific functional area(s) to the assigned Scrum team
• Performs other duties as assigned

Requirements:

• Bachelor's Degree in Computer Science, Information Technology, Business Administration or related discipline required
• Ability to listen and encourage thoughts, opinion and discussions where needed
• MBA or Advanced degree preferred