Project Management Intern (June 22nd start, 12 weeks)

Twilio is a leading customer engagement infrastructure company, and they are seeking a Project Management Intern for their GTM Strategy & Operations team. The role involves providing strategic guidance, transforming data into actionable insights, and working cross-functionally to maximize revenue growth and market impact.

Responsibilities:

• Program Tracking & Status Reporting: Own and maintain trackers, dashboards, and weekly status updates across active sales plays. Surface blockers, milestones, and progress to program leads and senior stakeholders in a clear, consistent format
• Cross-Functional Coordination: Schedule and facilitate syncs across Sales, Marketing, Enablement, Product, and Operations. Follow up on action items and help keep multiple work streams aligned and on track throughout the play lifecycle
• Sales Play Documentation: Draft, organize, and maintain play briefs, playbooks, and process documents. Translate strategy discussions and stakeholder inputs into clear written assets that sales teams can act on
• Data Analysis & Insights: Pull and analyze data to help evaluate play performance against KPIs. Prepare concise summaries and visualizations that inform go/no-go decisions and continuous improvement efforts
• Sales Play Development Support: Assist in the design and scoping of new sales plays by researching customer segments, competitive positioning, and product alignment. Help the team move from idea to a structured, executable play
• Sales Enablement Collaboration: Partner with the Enablement team to help build out training materials, talk tracks, and resources that equip the sales org to execute plays with confidence

Requirements:

• Currently pursuing a degree in Business, Marketing, Operations, or a related field
• Strong organizational skills with a demonstrated ability to manage multiple tasks, timelines, and stakeholders simultaneously
• Excellent written and verbal communication skills; you know how to tailor a message for different audiences
• Analytical mindset — you are comfortable working with data to draw out insights and tell a clear story
• Self-starter who is excited to roll up their sleeves and get things done in a fast-paced environment
• Proficiency in Google Slides/Docs/Sheets or Microsoft Office (Word, PowerPoint, Excel)
• You are excited about rolling up your sleeves and getting stuff done
• You are metrics driven and know how to leverage data insights to inform decisions
• You are curious and proactively seek out solutions to problems or inefficiencies with analysis and process/systems improvements
• Familiarity with project management tools such as Asana or Jira
• Exposure to CRM platforms (e.g., Salesforce) or sales engagement tools (e.g., Outreach, Salesloft)
• Prior internship or project experience in sales, marketing, strategy, or operations — even in a student-run or extracurricular context
• Interest in B2B SaaS, cloud communications, or technology sales environments