Senior Sales Development Representative

Elite Technology is a trusted automation platform for law firm operations, delivering a cloud-native SaaS platform that unifies various management functions. The Senior Sales Development Representative will focus on generating qualified leads and scheduling high-value meetings for Account Executives, engaging with key decision-makers in law firms to build a strong sales pipeline.

Responsibilities:

• Ability to target prospects and strategic accounts
• Adhering to and refining talk tracks, delivering a meaningful value statement, and executing against targeted campaigns
• Engage with prospects through cold calls using a web dialer, and emails using a high velocity sales tool
• Secure high-quality meetings between potential clients and Sales, ensuring a smooth transition with accurate scheduling time, date, and strong attendance rates. No show attendance will be measured
• Follow up on leads and scheduled appointments that were not accepted and re-nurturing them into qualified accepted opportunities
• Maintain accurate records of leads, outreach activities, and engagement progress within our CRM system
• Analyze outreach effectiveness and adjust messaging and approach to improve conversion rates
• Partner with Account Executives & Marketing to align on target accounts and improve meeting quality
• Leverage marketing, sales tools and emerging technologies, including AI-enabled tools, to improve efficiency and personalization
• Act as a resource to other SDRs, sharing best practices and supporting team development
• Able to redirect customers to appropriate resources for specific support resolution (e.g. own positive customer experience)
• Continue self-learning on product platforms and value propositions
• Perform other duties as assigned to support departmental and company objectives

Requirements:

• Bachelor's Degree in Business, Marketing, Communications, or equivalent experience
• 4-6 years of experience in outbound sales development, lead generation, or business development, preferably in B2B software
• Strong proficiency in CRM platforms (e.g., Salesforce) and sales tools (e.g., LinkedIn Sales Navigator, Outreach)
• Proven track record of consistently meeting or exceeding KPIs, including meetings booked and pipeline contribution
• Excellent verbal and written communication skills, with the ability to connect and communicate value statements to C-level executives and decision-makers
• Familiarity with CRM platforms (e.g., Salesforce, HubSpot) and sales tools (e.g., LinkedIn Sales Navigator, Outreach)
• Proven track record of meeting or exceeding KPIs, such as meetings booked and outreach volume
• Ability to take initiative, manage multiple priorities, and thrive in a fast-paced environment
• Strong organizational skills and ability to manage prospecting efforts efficiently
• Ability to travel up <10% as business needs require
• Role requires the following physical capacity: Sedentary: primarily desk/computer work
• Must be legally authorized to work in United States; Elite does not provide employment sponsorship for this position