Sr. Director of Product Management

Intelex Technologies ULC is committed to empowering organizations to manage environmental, safety, and quality concerns. They are seeking a dynamic Director/VP of Product Management to lead product strategy, drive innovation, and manage a team of product managers in the EHS and quality management space.

Responsibilities:

• Shape and communicate a compelling product strategy, aligning with company objectives and customer needs
• Own the product vision and roadmap, driving incremental value to customers while ensuring product-market fit, competitive positioning, and profitability
• Lead product development from ideation to launch, ensuring each feature addresses customer pain points, drives value, and contributes to financial growth
• Own P&L accountability for product lines, balancing customer needs with business goals and market opportunities to optimize profitability
• Develop and execute a data-driven strategy for feature prioritization, backlog management, and product metrics
• Lead, mentor, and coach a high-performing team of product managers, fostering a culture of continuous learning and growth
• Guide the team through complex product challenges, providing expertise and support to navigate ambiguous problems and achieve customer-first outcomes
• Promote a collaborative, results-oriented environment with cross-functional teams, ensuring alignment across engineering, design, sales, and customer support
• Engage with customers, partners, and stakeholders to gather insights that drive product improvements and innovation
• Leverage user research, customer feedback, and competitive analysis to inform product decisions and optimize user experiences
• Balance customer-centricity with technical feasibility, ensuring the delivery of high-value solutions that address customer needs and business goals
• Partner with engineering, design, and sales teams to define and execute product features and go-to-market (GTM) strategies
• Drive end-to-end product delivery, from feature conception through launch, adoption, and iterative innovation
• Manage dependencies and prioritize features, ensuring timely delivery of key product initiatives and optimizations
• Define key performance indicators (KPIs) for product success and implement mechanisms for tracking, reporting, and reacting to performance data
• Use analytics to drive continuous product improvements and optimize user experiences
• Promote process discipline and ensure a robust 'Business of Products' approach across all product functions
• Build strong relationships with internal stakeholders, including senior leadership and cross-functional teams, to ensure product alignment with company objectives
• Collaborate with Suite product leaders to align product goals with broader organizational initiatives
• Establish and maintain relationships with external customers and partners to inform product development and ensure customer satisfaction

Requirements:

• A Bachelor's degree in Business, Computer Science, Engineering, or a related discipline is required
• An MBA or an advanced degree is considered advantageous
• 5+ years of experience as a Senior Product Manager or Director in a scaling SaaS application, preferably in the EHS, quality management, or human capital management (HCM) space
• 3+ years of experience leading and coaching product management teams
• Proven track record of managing product development in an Agile environment, delivering complex products from ideation to launch
• Demonstrated experience in owning P&L accountability for product lines and making strategic decisions that balance customer needs with profitability
• Strong leadership and team-building skills, with a focus on mentoring and developing product managers
• Experience in SaaS product development, particularly in EHS, quality management, or workforce management
• Exceptional ability to balance strategic thinking with tactical execution, aligning teams to deliver on product goals
• Data-driven decision-maker with experience in analytics, user research, and developing business cases for product decisions
• Expertise in gathering customer feedback and transforming insights into actionable product features
• Strong communication and presentation skills, capable of interacting with senior leadership, customers, and technical teams
• Ability to thrive in a fast-paced, dynamic environment with a focus on continuous improvement and innovation
• Familiarity with customer lifecycle management, UX/UI design, and user-centric product development
• Ability to navigate both technical challenges with engineering teams and strategic discussions with executives