Senior/Staff/Principal Product Manager (ACF - SSD)

Skylight is a digital consultancy using design and technology to help government agencies deliver better public services. The Senior/Staff/Principal Product Manager is responsible for strategy, planning, execution, and stakeholder management, partnering with various teams to inform product decisions and drive discovery efforts to understand complex problem spaces.

Responsibilities:

• Drive discovery efforts to deeply understand complex problem spaces, translating insights into clear, actionable actionable problem statements and defined opportunity areas
• Translate needs from users and government partners into a product strategy, such as vision, objectives, measures of success, product roadmap, and product backlog
• Manage the direction, scope, and priorities of product initiatives, building from user research to minimum viable products to scalable solutions
• Facilitate team ceremonies such as planning meetings, stakeholder syncs, and retrospectives
• Draw on data and feedback to inform the product strategy and roadmap
• Work in close partnership with government teams to transfer digital skills and product knowledge throughout the course of the project
• Creatively navigate bureaucratic challenges, paving the way for more intuitive processes in the future
• Collaborate with government partners to ensure compatibility with existing processes and technologies

Requirements:

• Understand lean product principles and how to apply them (e.g., minimum viable product) at various stages of the product life cycle in order to mitigate risk, validate assumptions, and amplify learning
• Can tackle complex problem spaces, break down and drive work forward, and align stakeholders to achieve results
• Ability to execute the product strategy by breaking down the product's scope into usable chunks of value that can be realized sooner rather than later, creating and maintaining a prioritized backlog with validated user stories, and facilitating team ceremonies over the course of the product's iterations
• Understand how to engage in the process of human-centered design in order to better inform product direction
• Ability to collaborate with folks outside of your discipline, such as researchers, designers, engineers, and others, in order to get things done
• Ability to manage clients and stakeholders in a way that builds trust, alignment, and healthy environments for individuals and teams
• Understand the merits of different software development methodologies (e.g., agile, lean) and how to put them into practice
• Ability to work successfully within a professional services environment (e.g., can communicate effectively with clients)
• Passionate about creating better public outcomes through great government services
• A mindset and work approach that align with Skylight's core values
• Ability to travel for work from time to time
• Knowledge of grants management
• Experience with Qualtrics, Zendesk, Trello, and/or Confluence
• Prior experience with ACF helpful
• Experience with AI and data literacy
• Prior experience working in the civic tech space
• Experience working in a remote-team environment