CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. In this role, you will lead the Customer Data Engineering team to empower customers by building and managing custom data integrations, ensuring operational excellence and reliability.
Responsibilities:
- Lead, inspire, and grow a distributed data engineering team, fostering a culture of high trust and psychological safety
- Develop engineering talent through effective coaching, mentorship, and performance management, with a focus on growing senior and staff-level engineers
- Own the end-to-end delivery and operational excellence of customer data integrations, ensuring they are reliable and secure at scale
- Design and implement customer data integrations using IPaaS platforms like Workato, Boomi, or MuleSoft
- Write and optimize advanced SQL (Snowflake) — including DDL, DML, CTEs, UDFs, and JSON transformations — to power analytics and automation
- Build and maintain software for orchestration of customer data integrations utilizing web APIs and IPaaS connectors to seamlessly exchange data between CaptivateIQ and our customers
- Ensure customer integrations are secure, testable, fault-tolerant, and designed for long-term maintainability
- Collaborate with Sales Engineering and Product during discovery and scoping to advise on technical feasibility and data architecture approaches
- Build relationships with product engineering to ensure scalability and management of our customer data integrations as customer usage grows
- Translate customer business needs into the technical requirements and solution
Requirements:
- A strong (7+ years of experience) background in software and/or data engineering
- Proven experience working with data pipelines at scale and knowledge of data engineering technologies, such as Snowflake
- Strong proficiency in Python and SQL proficiency
- High sense of ownership and a strong growth mindset; you are a collaborative, humble learner who can thrive in a fast-paced environment
- You've previously operated in a customer facing role
- Experience configuring and troubleshooting SSO (SAML, OIDC) and SCIM provisioning across Okta, Entra (Azure AD), and OneLogin environments
- Hands-on experience with setting up modern data stacks (ETL, data warehouses, DBT, reverse ETL)