Staff Software Engineer, AI/ML

Calix is a pioneering company in broadband technology that enables Communication Service Providers to transform their businesses through real-time data and AI-powered solutions. They are seeking a Staff Software Engineer specializing in AI/ML to develop intelligent agents that enhance workflows and customer experiences, requiring strong technical expertise in AI frameworks and integration with enterprise systems.

Responsibilities:

• Design & Build AI Agents: Develop and deploy agents capable of perception, reasoning, and autonomous action
• Integration: Integrate agents with existing external systems using REST APIs, microservices, and cloud platforms
• Optimization: Implement best practices for performance, scalability, and security in multi-agent environments
• Collaboration: Work with product managers and data scientists to align agent capabilities with business needs
• Innovation: Explore emerging technologies in Generative AI, LLM orchestration, and multi-agent frameworks

Requirements:

• 10+ years in software development with exposure to AI/ML projects
• Bachelor's or Master's in Computer Science, AI/ML, or related field
• Hands-on experience in developing AI agents using frameworks like Google ADK, LangChain, CrewAI, AutoGen, or similar
• Strong programming skills in Go, Rust, or Python (experience with PL/SQL or Java is a plus)
• Familiarity with LLM integration, prompt engineering, and orchestration of multi-agent workflows
• Knowledge of vector databases, embeddings, and retrieval-augmented generation (RAG)
• Understanding of Generative AI, NLP, and reinforcement learning concepts
• Experience building custom AI agents for enterprise workflows (e.g., service request triage, summarization, proactive support)
• Working with agent lifecycle management and AI profiles for model selection and orchestration
• Exposure to multi-agent collaboration and autonomous decision-making systems