Senior Product Manager - Healthcare

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. The Senior Product Manager oversees product strategy, manages the product lifecycle, and drives go-to-market efforts for the healthcare enterprise imaging team, collaborating with various departments to ensure successful product adoption.

Responsibilities:

• Create and manage new product workflows including clinical requirements and end-user needs for Radiologists, PACS admins, and technologists; assist with UI design for new features; create user role definitions and best practices; and develop customer workflow discovery frameworks
• Provide requirements across multiple R&D teams for new imaging designs and workflows; assist with regulatory validation and verification including creating test plans, performing clinical testing, and document versioning from UAT testing
• Collaborate with the Marketing team on sales collateral for workflows; assist with trade show activities and attend industry conferences such as RSNA, HIMSS, and SIIM to evaluate industry trends and identify revenue potential
• Collaborate with Business Development to review vendor technologies and synergies; assist with 3rd party vendor technology integrations; work closely with 3rd party Clinical Applications Specialists to ensure go-live success
• Work closely with the Regulatory Manager on compliance projects; maintain ARRT certification and CEU activities; onboard to NHS Clinical Safety Officer Training; and assist in maintaining a PACS lab of validated versions
• Work independently with customers to define enhancement requests; attend customer on-site business meetings and implementation projects; and participate in the Silicon Valley Product Group's Design & Planning on-site development methodology

Requirements:

• 3+ years of experience working in a clinical setting as a certified ARRT Registered Technologist, combined with 3+ years of PACS admin experience
• 3+ years of experience working with FDA medical devices, with vendor PACS implementation experience including a minimum of 20 completed customer site installs
• Deep knowledge of PACS workflows across multiple IDNs, including DICOM, HL7, QC, Hanging Protocols, PACS settings, and customization workflows
• Dictation workflow and Voice Recognition experience (e.g., Nuance PowerScribe, MModal) with modality implementation and imaging data flow expertise
• Technologist QA/QC workflow experience with a broad understanding of radiology workflows and enterprise imaging environments
• Radiology workflow orchestration and teleradiology experience
• RIS experience with platforms such as Epic Radiant/Cupid or Cerner
• Subspecialty experience in imaging disciplines such as Orthopedics, Cardiology, Mammography, or Radiation Therapy
• Departmental and enterprise-level imaging experience across multiple IDNs
• Experience collaborating with cross-functional teams including regulatory, marketing, and business development on go-to-market and compliance initiatives