Senior Software Engineer (L3) - Full Stack

Twilio is a company shaping the future of communications with innovative solutions for businesses and developers. The Senior Software Engineer (L3) will be responsible for developing and delivering new capabilities in the Twilio Console platform, working within a SCRUM team to design, implement, and operate the Twilio Console Runtime.

Responsibilities:

• Design, develop, test and deploy new features using technologies such as GraphQL, NodeJS, React, Typescript, Playwright, ViTest and Buildkite
• Own your code, respond to incidents and participate in on-call rotation and participate in RCAs for incidents
• Meet Definition of Done for the software you build
• Refactor and reduce technical debt
• Write automated unit and integration tests in a continuous integration and delivery environment
• Manage your work through the use of Github, Jira, and Twilio’s build/deploy systems
• Collaborate with other team members, including Product leadership, influence, own, and work to improve the platform
• Actively participate in design and code review, backlog refinements and other agile ceremonies and work with team members to meet team’s sprint commitments
• Work independently or with your team to troubleshoot/determine resolution for issues in your team's domain
• Be responsible for documentation of projects you work on
• Rapidly acquire new technical skills and knowledge in a fast-paced, highly disruptive industry environment

Requirements:

• Bachelor's degree in Computer Science or related industry experience
• 5+ years of hands-on development experience developing and operating Web applications using modern javascript technologies, preferably React, NodeJS and Typescript
• 5+ years of hands-on experience with scalable and high performing backend systems or Backend-For-Frontends
• Experience with REST APIs and GraphQL
• Knowledge of modern automated testing and CI/CD pipelines using Buildkite or Jenkins
• Champion of good engineering habits: development and test techniques, security, automation
• Experience in triaging and solving production issues
• Positive attitude and aptitude to learn and execute quickly as part of a SCRUM team
• Iterative development and deployment, Scrum and Agile methodologies
• Communicate clearly and concisely, orally and in writing
• Good team player and ability to communicate well in a remote work environment
• Experience with AWS or other public cloud infrastructure platforms
• Hands-on experience of developing and implementing testing strategies using robust automated testing frameworks such as Playwright and Cypress
• Ability to build effective working relationships with all levels of the organization across different locations and time zones