Senior Technical Product Manager, Identity Management

The College Board is a mission-driven nonprofit organization dedicated to expanding educational opportunities. They are seeking a Senior Technical Product Manager for Identity Management to lead the development of secure, high-stakes assessments and ensure the platform's resilience and scalability.

Responsibilities:

• Establish and maintain a clear roadmap for the Identity Management technical component, ensuring the digital assessment platform continuously improves in usability, reliability, scalability, and performance
• Identify opportunities to modernize architecture, automate workflows, and introduce new modular platform capabilities that improve efficiency, scalability, extensibility, and flexibility in support of future innovation
• Use monitoring, analytics, and feedback to refine priorities and guide evidence-based roadmap decisions
• Lead experimentation and technical learning cycles so that innovative ideas are validated early and inform long-term platform direction
• Align cross-functional teams and stakeholders around the roadmap so that priorities are executed cohesively and with maximum impact
• Translate architecture goals and product strategy into a clear, iterative set of experiments and a delivery plan that delivers measurable improvements in stability, extensibility, and efficiency
• Continuously update and refine the delivery plan as new learnings emerge to keep engineering teams focused on the highest-value work that advances platform goals
• Lead technical pilots and develop proofs-of-concept to test emerging technologies, integrations, and infrastructure improvements — accelerating learning and reducing risk before scaling
• Define clear hypotheses and measurable success criteria so that requirements are clear, testable, and aligned with both architectural and business needs
• Collaborate daily with engineers, product teams, and internal stakeholders to clarify requirements, resolve dependencies, and ensure secure, high-quality delivery
• Provide clear, outcome-focused updates that communicate measurable impact and insights, and demonstrate how technical delivery enables and advances College Board’s strategic goals
• Translate technical progress and requirements into business impact by clearly connecting platform investments to the value they create for users through secure, scalable, and reliable digital assessments
• Share documentation, release notes, and updates so that internal teams understand and can leverage new capabilities
• Lead demos and platform updates that inspire trust in the platform’s evolution and showcase measurable improvements in reliability, scalability, and innovation

Requirements:

• 8+ years of product management or related experience, with a proven track record leading products within SaaS enterprise platforms
• Deep understanding of secure, large-scale, and complex systems; experience in assessments or educational technology is a strong plus
• Technical fluency, with a strong understanding of back-end systems, APIs, data integrations, and platform architecture; experience in identity management and authentication protocols is preferred
• A proven ability to drive measurable business and user outcomes through discovery and delivery
• Experience collaborating closely with engineers, architects, and cross-functional stakeholders in complex technical environments
• High attention to detail and exceptional written and verbal communication skills, with the ability to produce clear, precise documentation and ensure shared understanding across technical and non-technical audiences
• Strong organizational skills, with the ability to manage multiple dependencies and priorities effectively
• The ability to travel 5–7 times a year to College Board offices or on behalf of College Board business
• A passion for expanding educational and career opportunities and mission-driven work
• Authorization to work in the United States for any employer
• Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively
• Clear and concise communication skills, written and verbal
• A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input
• A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking
• A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success
• Experience in identity management and authentication protocols
• Familiarity with AI-enabled tools, automation, or data workflows