Underwriting is shifting from a static to a dynamic ecosystem powered by predictive models, advanced data integration, and automated decision engines
Manage a team of individual contributors that is responsible for overseeing and managing the launch and maturation of new products into target strategic markets
Serve as a cross functional expert, provide leadership, product expertise and support for initiatives related to product development, compliance, operational and process improvements, claims management, etc.
Responsible for development of digital first products supporting the needs and risks of USAA Members
Oversees the development and launch new innovative product offerings as well as auxiliary/enhanced features/services for existing products
Generate creative product and coverage solutions for member needs to ensure a dynamic product development pipeline exists
Ensure product development team delivers sales support to all distribution channels (e.g., .com, mobile, contact center) so that the new product is properly positioned to members
Coach and develop employees belonging to the product development team, on an ongoing and real-time basis to drive maximum performance and engagement levels to achieve desired business results

Bachelor's degree in Business, Marketing, Supply Chain, or Statistics; OR 4 years of relevant education and/or experience
8 years relevant industry experience in Actuary, Underwriting, Marketing, or Operations to include direct product management experience
3 years of direct team lead or management experience
Experience developing product strategies, product plans and product roadmaps
Demonstrated experience in developing, deploying and supporting product and/or integrated suite of products
Knowledge and application of Product Development Life Cycle (PDLC)
Experience leading an agile product development process, managing multiple products simultaneously
Exceptional communicator and engaging storyteller with a flair to communicate effectively with executives

Director – UW Capabilities and Tools

Key skills