Facilitates learning discussions, learning activities, coaching, and small group interactions.
Facilitates and instructs employees in multiple learning environments including classrooms, labs, and virtual capabilities.
Identifies employee performance level and provides developmental feedback.
Supports peers, customers, management and Instructional Design and Development on business initiatives, development of curriculum and learning solutions.
Maintains business and learning skills/acumen through skills update and professional development.
Identifies needed course maintenance, makes recommendations and completes course revisions as appropriate.
Maintains accountability for performance results and learning solution effectiveness.
May be responsible for training and qualifying facilitators to meet course objectives and comply with relevant regulation.
May play role of Producer for virtual courses as a learning opportunity for courses not yet fully qualified to facilitate.
Maintains continuing education records to include administration, coordination, and filing.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Requirements
Bachelor's degree OR 4 years of relevant education and/or experience
2 years facilitator/instructional experience to include business relevant training, teaching, coaching, training design, development, facilitation and/or learning deployment; or progressive operational experience with a concentration on teaching/training/coaching.
Excellent written and oral communication skills.
Demonstrated ability to lead and manage teams, facilitate training, and provide one-on-one coaching.
Developing knowledge of Microsoft Office Products (Excel, Word, PowerPoint).
Knowledge of learning theories, adult learning principles and instructional design model.
Experience with virtual technology and ability to deliver training remotely.
Applicable licenses as required by LOB/Function.
Benefits
comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours