Provides foreign language interpreting services to enable the understanding and successful communication between individuals with limited English proficiency (LEP) and staff.
Assists clinic staff by facilitating cross-cultural communication for non-English speaking patients of all ages.
Provides accurate interpretation between L.E.P. patients and hospital personnel.
Provides education to individuals and staff on culturally specific values, beliefs, and practices that are relevant to the encounter.
Acts as a conduit of information for all clinical services which include medical terminology and support services to LEP patients.
Informs L.E.P. patients about the interpreter's role and what interpreters can and cannot do as part of their jobs.
Serves as a cultural mediator to enhance communication between patients/family, as it relates to medical care.
Explains hospital resources, office protocols, and limitations to clinicians and patients, and makes appropriate referrals.
Develops relationships with L.E.P community focus groups focusing on the needs of the community.
Provides verbatim interpretation to preserve the medical record and conveys the meaning of the message in the target language.
Listens effectively and is open to other points of view.
Conveys the intent, tone, style and language level of the speaker.
Requirements
High School Diploma/GED
1 year Experience in human or health services
Ability to adhere to interpreter standards of practice and code of ethics.
Ability to continuously perform the same type of work for extended periods of time.
Ability to interpret and translate on a daily basis in possibly stressful situations.
Exhibit excellent listening skills.
Knowledge of medical terminology and/or specialized vocabulary.
Understanding of the subject matter to effectively convert source language to target language.