Underwrite and evaluate consumer loan applications in accordance with established policies and guidelines.
Receive incoming calls from and make outbound calls to the dealer network to support lending decisions and provide status updates.
Conduct fraud reviews and research on applications when necessary to mitigate risk and ensure compliance.
Accurately document customer and dealer interactions while maintaining productivity and quality standards.

Strong phone communication skills with the ability to build rapport and professionally manage conversations.
Ability to effectively multitask by speaking with customers or dealers while simultaneously documenting information and navigating multiple systems.
Excellent typing and documentation skills with a high level of accuracy and attention to detail.
Strong critical thinking and problem-solving abilities to assess situations and make informed decisions.
Proven ability to balance quality, efficiency, and speed in a fast-paced environment.
Strong organizational skills and ability to manage multiple priorities while meeting performance expectations.
Experience working in customer service, lending, underwriting, collections, or other phone-intensive environments is preferred.

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service

Underwriter I – Operations, Indirect Auto

Key skills