Relationship Manager I – SMB Multi-Segment

Role Overview

• Responsible for relationship management activities with new and/or existing clients
• Grow sales, revenue and market share with relevant sales goals
• Works with clients with basic levels of risk and complexity of needs
• With direction, acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet
• Responsible for the origination, financial analysis, negotiation, and documentation of credit and non credit products and services
• Manages risk/return and drives quality for new and/or existing clients
• Actively identifies and mitigates different types of risk (eg regulatory, reputational, operational, credit, etc)
• Builds an effective network of internal and external relationships (eg community, industry, etc)
• Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities
• Demonstrates ability to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies

Requirements

• university / college degree
• 3+ years of relevant / direct industry experience
• Business Acumen
• Client Relationship Management
• Credit Analysis and Verification
• Customer Experience Management
• Decision Making and Critical Thinking
• Effective Communications
• Industry Knowledge
• Managing Multiple Priorities
• Portfolio Management
• 1
• Prospecting.
• Sales Negotiating
• Selling.
• Tech Savvy

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives
• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level; and years of service