Truck Service Advisor

Role Overview

• Authorize mechanical repairs on behalf of Wheels’ Clients
• Ensure safety related and scheduled repairs are completed.
• Approve proper repair based on mileage, months in service, and prior repair history.
• Negotiate the cost of repair to the published fleet price or the pre-negotiated Wheels Network rates & times.
• Manage Client authorizations, limits, and instructions.
• Conduct proper follow up on all down vehicles and pending transactions.
• Resolve transaction discrepancies with vendors.

Requirements

• ASE certifications: C1, and 6 of 14 auto or truck certifications (2 must be truck)
• Two (2) to four (4) years automotive and truck experience or equivalent technical education
• High School diploma required
• some college preferred
• Technical knowledge of automotive and truck repair
• Knowledge of or hands on experience with: Upfitting, Diesel engines, Air Brakes, Trailers, Refrigeration
• Ability to manage truck roadside, towing, and rentals.
• Proficient in Windows and Microsoft Office (Outlook)

Benefits

• Health insurance
• 401(k) matching
• Paid time off
• Flexible work hours
• Professional development opportunities