Key skills
Communication
About this role
Role Overview
- Serve as a clinical liaison between physicians, patients, families, pharmacies, and external healthcare facilities.
- Manage patient communication across telephone and electronic health record systems.
- Coordinate multidisciplinary care across physicians, advanced practice providers, patients, caregivers, pharmacies, specialists, and community resources.
- Process provider-directed clinical workflows, including medication refills, laboratory and diagnostic orders, referrals.
- Complete patient documentation and required forms accurately within the electronic health record (EHR).
- Provide patient and family education related to treatment plans, medications, preventive care, and chronic disease management.
- Maintain compliance with HIPAA and organizational policies, participate in quality improvement initiatives, and maintain required clinical competencies and certifications.
Requirements
- Graduate of an accredited nursing program.
- Current RN licensure in the state of Missouri and/or Illinois, depending on location, in accordance with Compact Act.
- Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).
- Related Medical (1 Year)
Benefits
- Up to 22 days of vacation
- 10 recognized holidays
- Sick time
- Competitive health insurance packages with priority appointments and lower copays/coinsurance
- Free Metro transit U-Pass for eligible employees
- Defined contribution (403(b)) Retirement Savings Plan, with contributions starting at 7%
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians
- 4 weeks of caregiver leave to bond with your new child
- WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years