Own, prioritize, and manage a backlog of user stories aligned to features and priorities established in partnership with the Product Manager
Provide clear direction to Scrum team members on story intent, acceptance criteria, expected business value, and the desired customer experience
Provide value-based guidance on backlog prioritization while balancing delivery goals with objective team capacity
Partner with the Product Manager to set clear boundaries, manage tradeoffs, and avoid overcommitting the team to deliverables
Work directly with Product Managers, Epic Owners, other Product Owners, Scrum Masters, and delivery partners to ensure the team’s output aligns with the broader product vision, epics, features, and organizational objectives
Build and maintain strong relationships with key stakeholders, end users, business owners, and technology partners
Manage a complex stakeholder environment by facilitating alignment, resolving competing priorities, and incorporating timely feedback into backlog decisions
Partner with Product Managers and Epic Owners to understand and communicate the vision for the product capabilities owned by the team
Ensure story-level delivery aligns with portfolio priorities, business objectives, and objectives and key results, where applicable
Quickly learn the Producer Onboarding domain, related capabilities, operational processes, stakeholder needs, and technology context
Serve as the Agile team’s primary point of contact for product information, work prioritization, and day-to-day decision-making
Requirements
3+ years of experience as a Product Owner, Business Analyst, or Product Manager in the healthcare insurance industry
Strong knowledge of healthcare insurance operations, including Member enrollment, Medicare, Medicaid, and/or Commercial health plans
Experience working in Agile/Scrum environments
Ability to manage and prioritize product backlogs and write clear user stories with acceptance criteria
Experience collaborating with cross-functional teams including business stakeholders, developers, QA, and UX teams
Familiarity with Agile tools such as Jira or Azure DevOps