Provide expert consultation to team leaders and team members on performance management, misconduct, workplace concerns, and employee experience matters
Coach team leaders to build capability, drive accountability, and handle situations with consistency and confidence
Research, assess, and resolve complex employee relations issues, offering clear, well-reasoned recommendations
Ensure alignment with company policies, practices, and employment legislation while balancing risk and business outcomes
Partner with key stakeholders to deliver consistent, compliant, and fair outcomes
Own cases end to end with a focus on timely resolution, strong documentation, and high-quality decision-making

Typically has six or more years experience in employee relations or as an HR Generalist or associated HR position
Associate or Bachelor’s degree in Business Administration, Human Resources Management, Industrial Relations, Psychology or related degree
Experience in performance coaching, conflict resolution and administering disciplinary action
Preferred previous experience working in HR Operations or HR Service Center
Ability to work independently and to identify when to engage others
Excellent customer service and problem-solving skills
Excellent listening skills
Excellent oral and written communication skills
Strong attention to detail
Proven ability to maintain confidential information
PC and Microsoft Office proficiency

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

HR Advisor – AVP

Key skills