Underwriting Support Specialist, Environmental, Central, Retail

Role Overview

• Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters
• Answer questions, resolve low complexity issues, and facilitate overall serving of accounts
• Process business transactions not requiring review/signoff by an underwriter
• Maintain a suspense and follow-up system for outstanding underwriting items
• Ensure accuracy of information inputted into all appropriate systems
• Communicate with team members, agents/brokers and other key business partners to complete transactions
• Adhere to guidelines and service standards to ensure timely and accurate processing
• Participate in problem solving activities and implement solutions
• Establish and maintain effective relationships with clients and employees
• Participate in special projects and other duties as assigned

Requirements

• High School Diploma required, bachelor’s degree preferred
• Excellent oral and written communication and organizational skills
• Ability to multi-task in fast-paced environment
• Ability to work independently and within a team
• Ability to follow process and attention to details
• Willingness to work toward insurance designation (AINS)
• Intermediate level of proficiency in MS Word and Excel
• US Work Authorization required

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k) with employer match contributions
• Employee Stock Purchase Plan
• PTO
• Corporate holidays and floating holidays
• Parental leave