Staff Data Governance Administrator

Role Overview

• Serve as the strategic administrator for GTM data governance across Salesforce and adjacent GTM systems
• Define and maintain governance standards for accounts, contacts, leads, opportunities, and related revenue data objects
• Establish business rules for field usage, required data, ownership, lifecycle stages, routing dependencies, and record hygiene
• Partner with RevOps, Sales, Marketing, Customer Success, Finance, and Business Systems leaders to translate business requirements into scalable data controls and operational policies
• Design and maintain governance processes for deduplication, normalization, enrichment, validation, and exception handling
• Improve end-to-end GTM workflows by reducing data friction across lead management, opportunity management, forecasting, customer lifecycle management, and partner operations
• Identify root causes of data quality issues and drive remediation through process change, automation, user enablement, and system design
• Partner with analytics and data teams to improve reporting accuracy, metric consistency, and executive visibility
• Establish monitoring and audit routines for data quality, adoption, and policy adherence
• Lead complex cross-functional governance initiatives from requirements gathering through rollout and adoption
• Identify and champion opportunities to use automation and AI to improve data quality, reduce manual effort, and increase operational consistency
• Act as a trusted advisor to GTM leadership on data standards, governance tradeoffs, and scalable operating practices

Requirements

• 7+ years of experience in Revenue Operations, Sales Operations, Business Systems, GTM Systems, or Data Operations roles
• Proven experience leading data governance, data quality, or process transformation initiatives in a high-growth environment
• Deep Salesforce expertise, including Sales Cloud administration, reporting and dashboards, automation, data architecture, and governance
• Strong understanding of GTM business processes including lead-to-opportunity, forecasting support, quote-to-cash dependencies, customer lifecycle, and partner operations
• Strong project management and stakeholder management skills
• Ability to influence cross-functional leaders without direct authority
• Must have clear experience managing third-party firmographic data solutions and related data enrichment, matching, and governance processes
• Must demonstrate clear, practical use of AI to help solve complex data governance and operational challenges
• Strong analytical and problem-solving capabilities with a focus on measurable business outcomes
• Demonstrated ability to balance governance rigor with business usability and speed
• Excellent documentation, communication, and change-management skills.

Tech Stack

• Cloud

Benefits

• Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive.
• Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities.
• Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking.
• Hybrid & Remote Work: We embrace a mix of remote and hybrid work models depending on role and location, including our Chicago office, where some roles require regular in-office presence.
• Competitive Compensation: We offer competitive salary, equity and benefits. Our benefits include health, vision & dental insurance for you and your family, a flexible vacation policy, and generous parental leave.