Provide superior customer service, accurate and timely first contact resolution to employees, managers, and HR professionals.
Provide support to Human Resource Operations team and business units with admin transactions, data validation, auditing and corrections.
Support the subject matter expert (SME) for all policies and procedures.
Ensure data integrity through audits of the HR Information System.
Update and analyze work process design and flow for policies and procedures.
Provide policy interpretation recommendations.
Create and present training presentations.
Research and work in a team environment to resolve employee issues by working directly with internal/external clients and vendors.
Serve as an employee and customer advocate.
Identify and drive process improvements, quality and compliance across the function.
Analyze data issues and provide Root Cause Analysis in problem resolution.
Incorporate Lean practices into all daily activities and ongoing projects.
Conduct analysis and prepare ongoing HR reports to effectively administer policies and programs.
Responsible for achieving internally-set quality standards, identified goals and metrics and overall targets are met and/or exceeded.
Assist with data migration and auditing during acquisition process.
Ensure alignment of grading structure and support Gender Pay Reporting.
Foster, develop and maintain strong internal and external relationships with key vendors.
Ensure use of employee self-service.

High school degree
Strong communication skills in English, German, and one of the following languages: French or Spanish.
Previous experience in HR/Back office/Admin/Customer Care related role
Detail-oriented mentality
Knowledge of working in Workday and ServiceNow (not necessary).

Competitive total rewardspackage that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.

HR Advisor – German, French or Spanish

Key skills