Director, Learning Strategy – Operations

Role Overview

• Serve as a trusted thought partner to the Head of L&TD to help prioritize strategic work, advance enterprise learning initiatives, and represent the function in senior forums.
• Collaborate on the development and execution of strategic people priorities across the organization.
• Lead high-visibility, strategically-aligned enterprise-wide learning initiatives from design through implementation.
• Coordinate across L&TD teams, business partners, and key stakeholders to ensure alignment, progress, and measurable impact.
• Shape the future of the learning technology ecosystem by partnering with HRDT, and vendors to evolve learning platforms, improve the learner experience, and ensure integration with enterprise talent systems.
• Act as a strategic advisor to HR and business leaders on workforce readiness, learning trends, and capability development.
• Guide the design and activation of enterprise capability frameworks, including role-based skill requirements, taxonomies, and career pathways.
• Integrate learning with enterprise transformation efforts (e.g., digital, organizational, cultural).
• Support business case development, vendor strategy, and investment prioritization to maximize learning ROI.
• Identify capacity gaps, remove roadblocks, and fill in across the team as needed to ensure timely, high-quality delivery.
• Support data collection and impact measurement. Create strategic presentations and executive storytelling materials that highlight learning progress, business value, and talent impact.
• Maintain awareness of industry trends, technologies, and benchmarks. Bring in external insights to inform strategy, refresh offerings, and position L&TD as a future-forward enterprise partner.

Requirements

• A University Degree or equivalent experience and minimum 14 years prior relevant experience, or An Advanced Degree in a related field and minimum 12 years experience
• 12+ years of experience in Learning & Development, Organizational Development, or Talent Management, with proven ability to lead strategic learning initiatives
• Strong consulting, stakeholder management, project leadership skills and influential leadership skills.
• Deep understanding of adult learning principles, instructional design, and content development
• Advanced writing and facilitation skills to support the development and delivery of transferrable skill programs
• Advanced PowerPoint/visual storytelling skills; comfortable building executive-ready decks
• Experience building and managing operational processes such as budgeting, planning, or vendor management
• Ability to balance strategy and execution, with a “roll up your sleeves” mindset
• Adept at navigating ambiguity, managing complexity, and moving work forward independently
• Deep understanding of vendor management, including RFPs, partnerships, and external delivery oversight
• Global mindset, with experience designing, scalable, and culturally adaptive learning solutions.
• Strong working knowledge of enterprise learning systems (e.g., LMS, LXP) and learning technologies, including how to leverage them for scale, engagement, and measurement.

Benefits

• medical
• dental
• vision
• life insurance
• short-term disability
• long-term disability
• 401(k) match
• flexible spending accounts
• flexible work schedules
• employee assistance program
• Employee Scholar Program
• parental leave
• paid time off
• holidays