Senior Manager, Identity Governance

Role Overview

• Provide technical leadership and operational oversight for CrowdStrike's IAM program, with direct responsibility for the Identity Governance & Administration (IGA) team.
• Lead and manage globally distributed teams responsible for IGA, and supporting enterprise systems such as ERP, CRM, HRIS, SaaS, and public/private cloud environments.
• Define, execute, and scale a comprehensive Role-Based Access Control (RBAC) and governance framework, with a heavy focus on securing Non-Human Identities (NHI) including service accounts, API keys, secrets, certificates, and autonomous AI agents.
• Partner with Engineering, Security, and Product teams to embed IAM controls into product development lifecycle and platform architecture.
• Own the operational health, scalability, and reliability of IAM platforms and services, ensuring timely and accurate access delivery.
• Establish, refine, and enforce IAM processes, tools, and operating models that balance security, compliance, and user experience.
• Partner with Information Security, Risk, and Compliance teams to ensure IAM services align with zero-trust principles, internal policies, and industry standards.
• Act as a key point of engagement for business and IT stakeholders to understand access requirements and deliver secure, scalable identity solutions.
• Champion the implementation of least-privilege methodologies and industry-leading standards throughout the identity lifecycle, prioritizing the persistent optimization of user permissions and the enforcement of rigorous privileged account protections.
• Lead engineering efforts to build automated IAM workflows and enterprise application integrations, optimizing self-service access requests, birthright provisioning, approvals, and continuous access certifications.
• Define service level expectations and measure IAM performance, availability, and customer satisfaction.
• Review IAM-related project designs and delivery to ensure alignment with cost, quality, and schedule expectations.
• Guide the documentation, implementation, and continuous improvement of IAM-related policies, procedures, and standards.
• Recruit, develop, and retain IAM talent, fostering a culture of accountability, growth, and customer-focused service delivery.

Requirements

• Extensive technical background in Identity Governance and Administration (IGA), demonstrating a successful history of architecting and overseeing large-scale RBAC frameworks.
• Proven expertise in identity protocols tailored for machine and Non-Human Identities (NHI), with deep knowledge of SPIFFE/SPIRE, mTLS, secrets management, and enterprise token exchange frameworks.
• Solid understanding of risk management and information security strategy, controls, and best practices.
• Proven history of streamlining identity lifecycles through automation while ensuring the optimization of user permissions across cloud, SaaS, and on-premises ecosystems to mitigate over-privileged access.
• Working knowledge of security frameworks and standards such as NIST, SOC 2, and ISO 27001.
• Hands-on experience with emerging AI security challenges, including securing LLM integrations, AI agent authorization frameworks, and ML pipeline access controls.
• Bachelor's degree in Computer Science, Information Technology, or a related field (Master's preferred).
• 8-10+ years of experience in a technical or security services role, with 5+ years of people management experience, preferably with globally distributed teams.
• Hands-on experience with enterprise IAM platforms and identity lifecycle processes for organizations with 10,000+ users/identities.
• Strong stakeholder management and influence skills at the senior leadership level.
• Ability to translate technical concepts for non-technical audiences.
• Customer-service-oriented mindset with strong problem-solving skills.
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
• Genuine passion for cybersecurity and alignment with CrowdStrike's mission to stop Breaches.

Tech Stack

• Cloud
• Cyber Security
• ERP

Benefits

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe