A Program Director is responsible for the executive leadership, management, oversight, financial performance, and strategic growth of a large federal program or portfolio of programs.
This role provides leadership across delivery, customer engagement, operations, and business growth while overseeing cross-functional teams responsible for delivering modern digital services.
A Program Director exhibits strong leadership and influential skills to manage complex contractual, financial, technical, and operational responsibilities while ensuring exceptional customer outcomes.
This leader serves as a trusted advisor to government stakeholders, mentors delivery leaders, partners closely with Growth and Practice leadership, and drives continuous improvement across people, process, and technology.
Own overall program performance, including technical delivery, contractual execution, financial health, staffing strategy, operational excellence, and customer satisfaction across one or more federal programs.
Manage all aspects of program performance, including technical, contractual, administrative, financial, and operational responsibilities across multiple projects and workstreams.
Serve as the executive relationship owner for senior government stakeholders, building trusted partnerships that strengthen customer satisfaction and long-term business growth.

Bachelor's degree and 12+ years of progressively responsible program management, portfolio management, or delivery leadership experience.
7+ years leading technology service delivery programs within the federal government or government contracting environment.
Demonstrated experience owning program financial performance, including P&L management, forecasting, utilization, staffing, and operational planning.
Demonstrated success leading large cross-functional organizations delivering software, cloud modernization, digital services, or enterprise technology initiatives.
Experience managing executive-level customer relationships within the federal government.
Demonstrated ability to manage technical, contractual, financial, and operational responsibilities across large, complex programs.
Strong knowledge of Agile software delivery methodologies and modern digital services practices.
Exceptional written and verbal communication skills with the ability to influence executive stakeholders and lead through ambiguity.
U.S. Citizenship with the ability to obtain and maintain a DHS Public Trust.

Program Director

Key skills