Provide an exceptional customer experience while answering questions from members and clients about life, disability and group insurance, as well as loans and mutual fund products
Offer attentive, personalized support by proposing tailored solutions and taking a proactive advisory role to fully support members and clients
Help members and clients become financially empowered by guiding them to use the digital tools available
Proactively update your knowledge by strategically monitoring your area of expertise

College diploma in a related field
A minimum of one year of relevant experience
Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

A competitive wage starting at $25.76/hour adjusted based on relevant experience and an annual performance-related bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses

Client Relations Centre – Life and Health Insurance

About this role