Supports HCSC's Customer Service operations by developing and enhancing desktop automation tools
Gathers requirements and analyzes processes
Designs automated solutions and performs testing to ensure applications meet customer needs
Maintains existing applications while also building new desktop-based solutions using technologies such as C#, VB.NET, SQL, Microsoft Access, and Excel
Communicates effectively with both technical and non-technical partners

Bachelor’s degree and 3 years of experience in technical support or programming OR 7 years of experience in technical support or programming
Understanding of object-oriented programming concepts
Experience with database design, structure and manipulation
Experience with programming languages such as SQL, VB.NET, C+, C# and others
Experience with identifying problems and providing solutions through automated solutions or major process improvement efforts
Experience with writing, coding, testing, and implementing automated solutions
Experience effectively leading and facilitating meetings with stakeholders and leaders
Clear and concise verbal and written communication skills
Organizational and analytical skills
Advanced PC proficiency with Microsoft Access and Excel, including an understanding of visual basic & macros

Automation Programmer

Key skills