Team Lead, Community Based Care Management

Role Overview

• Provide front line management and support to departmental leadership in care model development
• Supervise staff and maintain adherence to departmental expectations
• Oversee recruiting, hiring, onboarding, training, and ongoing support of the departmental team
• Conduct meetings to train, lead, and support staff in effective administration of CM program
• Prepare and utilize reports for monitoring and auditing systems and quality of services
• Assist in representing the unit at Departmental and Planning meetings as requested
• Ensure staffing policies and procedures are standardized and current
• Collaborate with internal resources to monitor service levels
• Participate in development of budget and ongoing monitoring of status
• Implement interventions to maintain quality and efficiency of services

Requirements

• Active, unrestricted Registered Nurse (RN) license, Social Work license, or Counselor license required
• Completion of an accredited registered nursing (RN) degree program, Bachelor’s Degree in Social Work, or Master's degree required
• A minimum of three (3) years of healthcare experience required
• A minimum of two (2) years of managed care and/or case management experience preferred
• Previous supervisory experience preferred
• Must have valid driver’s license, vehicle, and verifiable insurance

Benefits

• Annual proof of Influenza vaccination required
• Reasonable accommodations to individuals with disabilities or medical conditions
• Comprehensive total rewards package