Responsible for the full range of workflow and analysis within the Student Accounting department
Serve as a leader in the department while maintaining accuracy and integrity of work
Manage the late fee process within Workday Student, ensuring accuracy and compliance with established procedures
Serve as the primary contact for ServiceNow tickets and EIB uploads for the Student Accounting department
Oversee stale-dated check activity and determine accounts eligible for reporting and remitting to unclaimed property
Train and develop staff
Recommend and implement changes to workflow, policies and procedures while maintaining internal controls
Analyze and make decisions to solve problems and address special requests
Assist the supervisor with the annual 1098T process
Manage delinquent student receivable balances
Provide professional and courteous customer service to students, parents and University departments with respect to financial transactions on student accounts

Bachelor’s degree or combination of education and/or experience may substitute for minimum education
Relevant Experience (3 Years)
Prior experience working as a leader in a billing or accounts receivable department or business university environment

Up to 22 days of vacation
10 recognized holidays
Sick time
Competitive health insurance packages with priority appointments and lower copays/coinsurance
Free Metro transit U-Pass for eligible employees
Defined contribution (403(b)) Retirement Savings Plan
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
4 weeks of caregiver leave to bond with your new child
Family care resources for childcare needs
Tuition coverage for you and your family including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years

Accountant II – Controller's Office, Student Accounting

Key skills