Engagement Manager – Hearing Health

Role Overview

• Change people’s lives and love what you do!
• Support the North Florida and Orlando territory for Cochlear.
• Travel up to 60% of the time with overnight stays and weekends.
• Execute industry leading medical device B2C sales.
• Implement local consumer marketing and candidate nurture strategies.
• Manage, develop and inspire mentoring volunteers.
• Provide candidate communication through various vehicles.
• Report issues via the Cochlear complaint management system.
• Demonstrate sales and business acumen.
• Collaborate with B2B teammates and develop strong relationships.
• Maintain accurate documentation in compliance with Cochlear’s policies.
• Provide market intelligence and competitive information for effective customer engagement.
• Maintain a professional image when representing Cochlear Americas.

Requirements

• Bachelor's Degree or equivalent Work Experience
• 2-3 Years of Experience
• Demonstrated ability to work independently with minimal supervision.
• Ability to lift a minimum of 30 lbs.
• Current & valid driver’s license
• Willingness and ability to travel up to 60% of the time with overnight stays and weekends.
• Fluent in English and Spanish preferred
• Strong computer skills with experience in various software packages, including Microsoft Suite and web-based applications.
• Ability to work and adapt in a fast-paced environment and balance/manage multiple, changing priorities while maintaining a high level of attention to detail.
• Excellent written and verbal communication skills, strong presentation skills, and an ability to adjust communication and messaging to fit the audience.
• Demonstrated strong follow through on commitments and taking responsibility for actions and decisions.
• Approaches projects collaboratively, seeking varied inputs.
• Ability to identify solutions and challenge the status quo to deliver creative solutions.
• Proven ability to work collaboratively and positively in a team environment.
• Ability to interact effectively across all levels of the organization, establish professional relationships, and communicate openly within the department and with cross functional teams.

Benefits

• medical, dental, vision, life and disability insurance
• 401(K) matching with immediate vesting
• Paid Time Off
• tuition reimbursement
• maternity and paternity leave
• Employee Stock Purchase Plan
• pet insurance